Question 1

What condition does equipment need to be in?

Accepted Answer

We accept equipment in any condition — from fully functional Grade A units to non-working Grade D parts. We evaluate everything and provide fair market pricing regardless of condition.

Question 2

Is your inventory tested and graded?

Accepted Answer

Yes! Every item goes through our rigorous testing process. Equipment is graded on our A-D scale: Grade A (Like New), Grade B (Good), Grade C (Fair), Grade D (Parts Only). Each listing includes detailed condition notes.

Question 3

Do you offer bulk discounts?

Accepted Answer

Absolutely. We offer competitive volume pricing for bulk purchases. Many items in our catalog show both individual and bulk pricing. For custom volume quotes, contact our sales team directly.

Question 4

How is data destroyed on devices?

Accepted Answer

We follow NIST 800-88 Rev. 1 guidelines for data sanitization. Methods include DoD 5220.22-M software wiping, cryptographic erase, degaussing, and physical shredding. The method used depends on media type and your security requirements.

Question 5

Do you provide Certificates of Destruction?

Accepted Answer

Yes, we provide individual Certificates of Destruction for every data-bearing asset processed. Each certificate includes the device serial number, destruction method, date, and technician information.

Question 6

Are you HIPAA compliant?

Accepted Answer

Yes. We maintain HIPAA-compliant processes and can execute Business Associate Agreements (BAAs) with healthcare clients. Our data destruction procedures meet or exceed HIPAA Security Rule requirements.

Question 7

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Accepted Answer

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Question 8

Are you R2 certified?

Accepted Answer

Yes, VazoTech Solutions holds R2 (Responsible Recycling) certification, the leading standard for electronics refurbishers and recyclers. This ensures our operations meet strict environmental, health, safety, and data security requirements.

Question 9

What happens to equipment that can't be resold?

Accepted Answer

Equipment that can't be remarketed is recycled through our R2-certified downstream partners. We maintain a zero-landfill policy — nothing we process ends up in a landfill. Materials are separated and recycled according to EPA guidelines.

Question 10

Can you handle data center decommissions?

Accepted Answer

Yes, we specialize in data center decommissions of any size. Our logistics team handles project planning, equipment removal, transport, and processing. We've handled projects involving thousands of servers.

Question 11

Do you provide on-site services?

Accepted Answer

Yes, we offer on-site inventory auditing, data destruction, and equipment removal. Our teams can work during business hours, evenings, or weekends to minimize disruption to your operations.

Question 12

What areas do you serve?

Accepted Answer

We provide services nationwide across all 50 states. Local pickups are available in our metro area, and we coordinate insured freight shipments for locations across the country.

Question 13

How does the profit sharing program work?

Accepted Answer

Instead of selling your equipment at a one-time buyout price, we remarket it through our channels and share the revenue. You provide the equipment, we handle testing, listing, selling, and shipping. Revenue splits are agreed upon upfront.

Question 14

What are the benefits of profit sharing vs. selling outright?

Accepted Answer

Profit sharing typically generates 20-40% more revenue compared to a one-time buyout. It's ideal for organizations with regular surplus that want to maximize long-term returns without the hassle of managing resale themselves.

Question 15

What types of equipment do you buy?

Accepted Answer

We purchase a wide range of IT equipment including laptops, desktops, servers, networking equipment, mobile devices, storage arrays, printers, and more. Whether you have 10 items or 10,000, we're interested.

Question 16

How do I get a quote for my surplus equipment?

Accepted Answer

Simply fill out our online quote form with details about your equipment, or email us a manifest/spreadsheet. We typically provide quotes within 24-48 hours. You can also call us directly for immediate assistance.

Question 17

How is pricing determined for surplus equipment?

Accepted Answer

Pricing is based on current market values, equipment condition, age, specifications, and quantity. We use real-time market data from multiple resale channels to ensure competitive offers.

Question 18

How quickly can you pick up equipment?

Accepted Answer

We can typically arrange pickup within 5-7 business days of accepting a quote. For urgent projects, expedited pickups can be arranged within 1-2 business days.

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